Pine and Tide proudly serves homes throughout Poland, Lewiston, Auburn, Gray, New Gloucester, Windham, Falmouth, Cumberland, Yarmouth, Portland, South Portland, Cape Elizabeth, Topsham, Saco, and Biddeford. Not sure if you're within our service area? Reach out—we're always happy to see if we can accommodate your location.

Not at all. You're welcome to be home, but many of our clients prefer to go about their day while we take care of the cleaning. We can arrange a secure way to access your home that you're comfortable with. Your privacy and the security of your home are always treated with care and respect.

Yes! Pine and Tide arrives with the cleaning supplies and equipment needed for your service. If you have a preferred product you'd like us to use in your home, just let us know ahead of time and we'll be happy to accommodate whenever possible.

Very little! We simply ask that personal items, clothing, and excess clutter be picked up when possible so we can spend our time focused on cleaning your home. If there's anything you'd like us to pay special attention to, just let us know before your service.

A Standard Cleaning is designed for routine upkeep and maintaining a fresh, comfortable home. A Deep Cleaning is more detailed and thorough, with extra attention given to areas that may not be addressed during regular maintenance. If it’s been a while since your home was professionally cleaned—or you’re simply looking for a fresh start—a Deep Cleaning may be the better choice.

Absolutely. We offer recurring cleaning for clients who want to keep their home consistently fresh and cared for. Whether you prefer weekly, biweekly, or another schedule that works for your household, we’ll help create a routine that fits your needs.

Of course! We know pets are part of the family. Just let us know about any pets in your home before your cleaning, along with anything we should know to help keep everyone comfortable and safe while we’re there.

*Additional charges may apply

Yes. Pine and Tide is fully insured, giving you added peace of mind when welcoming us into your home. We take the trust you place in us seriously and believe protecting our clients and their homes is an important part of providing professional service.

Yes! Pine and Tide offers dependable turnover cleaning for Airbnb and other short-term rental properties. We’ll help make sure your space is clean, refreshed, and ready to welcome your next guests. Turnover services can be tailored to your property and hosting needs.

Yes! Whether you’re settling into a new home or preparing to leave one behind, Pine and Tide offers detailed Move-In and Move-Out Cleaning designed to give the space a fresh start. Because every move is a little different, we can tailor the service to the condition of the home and what you need.

Absolutely. Every home is different, and sometimes you need a little something extra. If there’s a specific area or task you’d like us to take care of, just let us know. We’re happy to discuss custom requests and accommodate them whenever possible.

Booking with Pine and Tide is fairly easy. We do not currently offer self-booking; however, simply click Request an Estimate or Contact Us anywhere on our website. Tell us a little about your home, and we’ll take it from there!

We understand that plans change. If you need to cancel or reschedule your cleaning, we ask that you give us at least 24 hours’ notice whenever possible. Late cancellations or missed appointments may be subject to a fee, as that time has been reserved specifically for your home.

We want you to feel good about the care your home receives. If something doesn’t meet your expectations, please let us know within 24 hours of your service. We’ll work with you to understand the concern and, when appropriate, return to address the area as soon as possible.